Course Code: 7024

Instructor: Dr. Mabrouka Alwerfalli


Crisis management is the process by which an organization deals with a sudden and significant negative event that threatens to harm the organization or its stakeholders. This course offers students the basics in identifying, preventing, and controlling crises. Crisis management basics, from preparation to training and compliance are discussed, as are various stages of a crisis, and the need to establish a crisis management team. The course will typically focus on the analysis and discussion of particular cases. The course also helps students identify potential risks or situations that may precipitate a crisis or emergency and learn approaches on how to respond to such incidents. The importance of communication and making instant and effective decisions is also covered.